QRakshak · Legal
Refund Policy
Last updated: Draft — lawyer review pending · Draft (lawyer review pending)
1. License (digital)
- Within 7 days: if the QR was not activated, a full refund.
- After activation: no proportional refund (the service has already started).
- Duplicate payment or technical error: 100% refund within 5 working days.
2. QR stickers (physical)
- Arrived damaged: free replacement (with photo evidence, within 7 days).
- Ordered by mistake: cancel with a full refund if it has not shipped.
3. How to request a refund
Email: support@qrakshak.com — include the order ID and the reason. Processing: 5–7 working days.
4. What is not refundable
- An account closed because of misuse (stalking/harassment).
- Termination for a terms violation.